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ONCALL secures place on NHS North of England Commercial Procurement Collaborative (NOE CPC) Framework Agreement

We are delighted to announce that ONCALL has been awarded onto a framework agreement contract with NOE CPC for the Provision of Interpreting and Translation Services. The agreement covers Face-to-Face Interpreting, Telephone Interpreting, Video Conference Interpreting, and Sensory Impairment Interpreting including British Sign Language.

NOE CPC is hosted by Leeds and York Partnership NHS Foundation Trust and provides collaborative and bespoke […]

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ONCALL: Interpreting at the International Convention Centre Geneva (CICG)

Last week, ONCALL provided simultaneous interpreting services in English, French, Spanish, Russian and Arabic for a three-day event held at the CICG in Geneva. Due to the number of parallel sessions and languages, up to 38 interpreters were required each day!

Thanks to ONCALL’s 35 years’ experience in simultaneous interpreting provision, ever-growing presence in Europe (and globally) and extensive database of […]

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ONCALL expands interpreting and translation presence with the NHS in London

We are delighted to announce that ONCALL has been awarded an exclusive contract with Hillingdon Hospitals NHS for the provision of translation and interpreting services. ONCALL was awarded the contract due to demonstrated in-house systems and platforms including interpreter booking and management platform, NextGen and automated telephone interpreting platform, VoiceConnect. The contract, which went live last week, has been put […]

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VoiceConnect Telephone Interpreting Enhancements

As a demonstration of ONCALL’s continued commitment to improving customer experience and accessibility to ONCALL’s products and services, during the last quarter, ONCALL has been implementing enhancements to the in-house telephone interpreting platform, VoiceConnect. These enhancements have included reducing unnecessary steps in the telephone interpreting workflow (where clients do not need them), increasing the speed in which keypad entries are recognised and improving voice recognition. ONCALL has already been able […]

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What is Simultaneous Interpreting?

What is Simultaneous Interpreting?  A guide.
Simply put, simultaneous interpreting is the process of listening to, comprehending, and instantaneously translating a speaker’s statements into another language.

This method of interpreting is generally (but not exclusively) used in large-scale conferences and international meetings when two or more languages are spoken.

How simultaneous interpreting works
1- The speaker speaks the “floor language” into a microphone. The floor […]

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The Difference Between Transcription and Translation

Transcription and Translation – The Big Difference
In this post we’ll look at the main difference between transcription and translation, because there is one.

These terms are often confused with one another. If you take into account the similar structure of the words, and the fact that there occasions (for example conferences) where there is cause to use both services, it’s easy […]

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How to Use an Interpreter to Maximise Overseas Business

When you’re doing business overseas, converting prospects into sales is harder than ever.  Not so if you enlist the services of a specialist interpreter, however.

ONCALL recently put together a post on 5 ways to use an interpreter to maximise overseas business, for the popular Export site Open to Export.

Read the full article here. […]

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ONCALL recognised for outstanding service in Queensland

ONCALL has been recognized by long standing contract client, Queensland Health, in the provision of interpreting services.

In the recently published “Report On Client Perceptions On The Quality Of The Queensland Health Interpreter Service” (May 2012) Queensland Health found that over 90% of clients were satisfied with the ease of communication when using an interpreter, over 90% were satisfied with the […]

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ONCALL wins Western Australia Department of the Attorney General Contract

ONCALL has been the successful tenderer in the provision of language services to the Western Australian Department of the Attorney General.

ONCALL will provide onsite, telephone and video conference interpreting to the Department under contract to agencies such as Births, Deaths and Marriages, Court and Tribunal Services, the Public Advocate and the Public Trustee.

The success in securing this contract means ONCALL […]

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ONCALL secures a place on the Defence Force School of Languages’ Standing Offer Panel

ONCALL Interpreters & Translators has secured a place on the Australian Army’s Defence School of Languages Standing Offer Panel and will be providing interpreting and translating services in various locations around Australia.

The Australian Army sought a range of suppliers who could provide short notice support and increase the Defence School of Languages’ interpreting and translating capabilities.

ONCALL is excited to be […]

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